Customers

Stories from the store floor.

F&B, logistics, healthcare, pop-ups — stores across industries are running differently with Place&. See how the daily work has lightened for owners and how the wait has shortened for customers.

Case Studies
Hanchon Seolleongtang Myeonmok-Yongma storefront
F&B · Korean Cuisine

Hanchon Seolleongtang Myeonmok-Yongma

Revenue After Acquisition

↑ 5x

The Myeonmok-Yongma branch of Hanchon Seolleongtang weathered COVID by adding delivery alongside DodoPoint customer database management, and grew revenue 5x after acquisition.

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Snowfox storefront
F&B · Lunchbox

Snowfox

Grab-N-Go Turnover

70%+

Snowfox sustains strong revenue out of small footprints with a Grab-N-Go model that keeps turnover above 70%. DodoPoint is bringing easier sign-up and brand-wide point earning to strengthen the regulars base.

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Covent Market storefront
F&B · Brunch Café

Covent Market

Regulars Share

50%

Covent Market, a brunch café in Gwangju, built a database of about 4,700 customers with DodoPoint and used automated text marketing to make regulars 50% of its total traffic.

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Gamdong Sikdang storefront
F&B · Braised Pork Ribs

Gamdong Sikdang

Monthly Revenue

100M+ KRW/mo

Gamdong Sikdang, a braised pork ribs specialty restaurant, uses DodoPoint to build a customer database and connect it with KakaoTalk channels, sustaining monthly revenue above 100 million KRW.

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Myeongryun Jinsa Galbi Ilsan-Daehwa
F&B · Korean BBQ

Myeongryun Jinsa Galbi Ilsan-Daehwa

9-Month Customer Database

5,000+

The Ilsan-Daehwa branch of Myeongryun Jinsa Galbi built a 5,000+ customer database in just nine months with DodoPoint, and used message marketing during COVID to drive 17x return on spend.

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SkyHub Lounge at Incheon Airport
Lounge · Airport

SkyHub Lounge (Incheon Airport)

Impact Areas

3 areas

SkyHub Lounge at Incheon Airport, operated by Pulmuone Food&Culture, adopted NowWaiting to improve three areas at once — operational efficiency, customer experience, and service for international travelers.

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Cafe Dongi
F&B · Korean Café

Cafe Dongi

Repeat Visit Rate

60~70%

Daegu's Cafe Dongi used DodoPoint's automated messages and tailored coupons to lift its repeat visit rate from 50% to 60~70%, building stable revenue on top of a 10,000-strong customer database.

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Rolling Pin
F&B · Bakery

Rolling Pin

Members

240K+

Premium bakery Rolling Pin made DodoPoint a required solution across every store, building a membership of 240,000+ across more than 20 locations.

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Gaeum Makchang
F&B · Pork Tripe BBQ

Gaeum Makchang

Loyalty Members

6,000+

Yangsan's Gaeum Makchang built a database of 6,000+ loyalty customers on DodoPoint and turned 5+ guests into 100-visit regulars through data-driven marketing — alongside the owner's work running a school for small business owners.

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Mayflower Spoon
F&B · Korean Cuisine

Mayflower Spoon

Repeat Visit Rate

26.8%

Suwon's Korean restaurant Mayflower Spoon used DodoPoint data to spot a core audience of women in their 30s and a Tuesday visit pattern, building a loyal base with a 26.8% repeat visit rate.

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